R73, 2024-02-17

NOTE: Happy Cat Hotel - Windsor does not accept paper waivers, please submit electronically.

Happy Cat Hotel & Spa Windsor
New Client Grooming Registration
Registration must be updated every year.


How did you acquire this kitty?

Please share the breed type of your cat if you know it (i.e. Persian, Ragdoll, Domestic Shorthair, Maine Coon, etc.)

(Tabby, Calico, solid black, Tuxedo, Tortie etc.)


How did you acquire this kitty?


Please share the breed type of your cat if you know it (i.e. Persian, Ragdoll, Domestic Shorthair, Maine Coon, etc.)

(Tabby, Calico, solid black, Tuxedo, Tortie etc.)

 


How did you acquire this kitty?


Please share the breed type of your cat if you know it (i.e. Persian, Ragdoll, Domestic Shorthair, Maine Coon, etc.)

(Tabby, Calico, solid black, Tuxedo, Tortie etc.)

Please share any medical conditions or diseases that affect your cat(s) (Heart Murmur, Hyperthyroidism, Diabetes, Hypertrophic Cardiomyopathy, Feline Hyperesthesia, Kidney Disease, etc.)

(Frontline, Revolution, etc.)

With your authorization below, our Kitty Concierge will contact your vet on your behalf to obtain the records.

What brought you here today? (Sharp nails/scratching, Shedding, Knots/tangles, Allergic to your cat, Fleas, etc.)


Appointments typically take 2-3 hours. Cats will receive breaks during the grooming process. A text message will be sent to you when your cat is ready to be picked up. Pick ups within 30 minutes after completion are appreciated. Please notify us IN ADVANCE if you need to leave your cat with us for longer. May require $25 day rental in order to offer your cat fresh water and a litter box in one of our hotel rooms while waiting for pick up.

Cancellation policy - Credit card deposit required to hold appointment for non-members. (Deposit not required for members.) Appointments must be canceled on the day of the appointment reminder (4 days ahead) otherwise deposit will be forfeited. Appointments must be rescheduled on the day of the appointment reminder (4 days ahead) otherwise a $15 reschedule fee will apply to members and non-members. Non-members' deposits will be transferred.. No call/no show appointments will be charged IN FULL.

I understand Happy Cat Hotel & Spa may assess $30+ matting fee for matted coats. A Lion Cut (shave) may be required in cases of severe matting for the cat's comfort and safety.

Additional $10 per cat for cats weighing 15lbs or more

I understand that Happy Cat Hotel may assess a special handling fee of $30 to any cats displaying aggressive behavior.


Do you have a carrier for EACH cat? Every cat, whether grooming or boarding, must enter and leave the facility in a cat carrier, 1 cat per carrier. There are NO exceptions. Leashed cats are not acceptable. If you do not have a cat carrier for each cat, you must purchase one before you check in.



(Name of Veterinary Practice and Phone Number)

 

By writing my initials in the field above, I hereby testify that all of the consents, waivers, releases, and authorizations within have been determined by me and serve as true and accurate statements by me. Even the gentlest of grooming can cause stress to an animal. While necessary to the animal’s continued good health, it is an interaction outside the purview of its natural environment. It is always the intention of The Happy Cat Hotel to cease and desist upon the first indications of stress-related reactions. There are many techniques and approaches that Happy Cat Hotel Groomers are trained to implement for the purpose of limiting stress, but no approach is foolproof. While every cat is observed throughout the grooming process, there is no guarantee that a cat will not have a stress-related event. The Happy Cat Hotel reserves the right to decline service to any cat for any reason. Thus, I hereby agree to the foregoing as owner of the pet: 1. Dematting/detangling of matted hair may cause patchiness and hair loss. Consent to remove the matted hair is on this understanding. Shaving your cat will dramatically change the pet’s appearance, and the hair will be very close to the skin. This may expose pre-existing skin conditions for which The Happy Cat Hotel shall not be held liable. Removal of mats whether by lion cut (main body shave) or dematting procedure can be stressful to your pet and may exacerbate stress-sensitive health problems. Matting and/or pelting will result in additional charges (T&M) upon consultation, based upon the severity of the problem and the time required to correct it. I hereby agree to a lion cut and all applicable charges should Happy Cat Hotel's Executive Groomer deem this necessary for the health, safety, comfort, and humane treatment of my cat. Fecal removal, aggressive cats, and flea baths will all be performed as T&M services. 2. Certain illnesses and conditions including (but not limited to) diabetes, heart murmur, hypertrophic cardiomyopathy, seizures, and being overweight result in a higher risk of incident during grooming and I hereby agree to sign an "At Risk Pet Form" prior to my cat's appointment. 3. Previously discussed grooming standards (i.e lion cut, comb cut, etc.) may not be completed due to my cat's health condition. This decision is in the cat's best interest to prevent harm from coming to them. The client may be responsible for payment of any services that are completed in lieu of or in addition to the previously discussed styles. 4. In the event of any injury or health concern, Happy Cat is authorized to contact a vet and authorize any veterinary treatment for the cat as necessary. The owner is responsible for all veterinary charges that may incur as a result. The Happy Cat Hotel will attempt to contact you in the event of an emergency. Cats at a higher risk of injury or health problems than the average pet tend to be cats that are: matted/pelted, elderly, those with pre-existing health conditions. Any grooming that takes place on a high risk cat will be performed at the owner's risk. Elderly cats are at a higher risk for nicks and cuts from shaving. Grooming may expose pre-existing health and/or skin problems for which The Happy Cat Hotel cannot be held liable.

Sat Oct 12, 2024